Question 7 (10 points)
Marion is the manager at a local doctor’s office. His employees are continually arriving to work late, and it is affecting appointment workflow. Marion hired you to research why employees are late and the impact that the tardiness has on the overall organization. Marion also wants you to provide recommendations for improvement. First, you decide to interview several employees to understand why they are late. You also go to the library to research popular reasons for workplace tardiness. Next, you interview the employees’ immediate supervisors to understand leadership work ethic and the discipline process for tardiness. After researching and conducting interviews, you realize why the employees are continually arriving to work late. First, employees are late because supervisors are also arriving late and do not discipline tardiness. Additionally, employees are upset because they have not received a raise in over a year and do not feel appreciated in the workplace. Finally, the employees said that they would come to work on-time if the company’s culture changed.
Directions: Using the scenario above, write the opening paragraph to an Informal Letter Proposal (Ch. 10, Fig. 10.2.). Your opening paragraph should grab the attention of your reader.
Question 8 (10 points)
You will use the same scenario from question 7 to write your response for this question.
Marion is the manager at a local doctor’s office. His employees are continually arriving to work late, and it is affecting appointment workflow. Marion hired you to research why employees are late and the impact that the tardiness has on the overall organization. Marion also wants you to provide recommendations for improvement. First, you decide to interview several employees to understand why they are late. You also go to the library to research popular reasons for workplace tardiness. Next, you interview the employees’ immediate supervisors to understand leadership work ethic and the discipline process for tardiness. After researching and conducting interviews, you realize why the employees are continually arriving to work late. First, employees are late because supervisors are also arriving late and do not discipline tardiness. Additionally, employees are upset because they have not received a raise in over a year and do not feel appreciated in the workplace. Finally, the employees said that they would come to work on-time if the company’s culture changed.Directions: Using the scenario above, write the background and goals to an Informal Letter Proposal (Ch. 10, Fig. 10.2.).
Identify the purpose of interviewing the employees and performing research.
